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This action is permanent

Delete your account

Sorry to see you go. You can permanently delete your 21 Days Challenge account and all associated data from inside the app in just a few taps — here's how.

How to delete from the app

Open 21 Days Challenge on your phone and follow these five steps:

Home screen showing today's progress and challenge list
Open the app

Launch 21 Days Challenge. You'll land on the Home screen with your daily challenges.

Profile screen with Settings, Sign Out, and Delete Account
Go to Profile

Tap the Profile tab on the far right of the bottom navigation bar.

Delete Account confirmation sheet appearing over the Profile screen
Tap Delete Account

Scroll to the bottom of the Profile screen and tap the red Delete Account button.

Confirmation sheet with the Delete My Account button highlighted in red
Confirm

In the popup, tap Delete My Account to permanently remove your account and data.

Welcome screen showing the Account deleted successfully toast
All done

You'll be signed out and returned to the welcome screen with an "Account deleted successfully" confirmation.

What gets deleted

Removed permanently

  • Your name, email, and password
  • All challenges, active and past
  • Daily check-ins, streaks, and history
  • Journal entries and mood logs
  • Badges, milestones, and reminders
  • Cross-device sync data

Retained briefly (if applicable)

  • Payment / transaction records required by law (typically 7 years)
  • Aggregated, anonymous usage statistics that can't be tied to you
  • Backup snapshots, deleted within 30 days of your request
This cannot be undone. Once deletion is processed, your data cannot be recovered. If you'd like to keep a copy, export your data first from Profile → Settings → Export Data.

Can't access the app?

If you're locked out or can't reach the in-app option, email us at info@ilomatechnology.com from the address tied to your account. We'll verify your identity and process the deletion within 30 days.

For any other privacy or account questions, see our Privacy Policy.